Privacy Policy
In order to guarantee and protect the privacy and confidentiality of the personal data of the Users of our website and in order to protect their intimacy and privacy, we have drawn up, in accordance with current legislation, this Privacy Policy Privacy.
The terms set out below and especially the duty of confidentiality will be mandatory for all internal or external personnel who work or may work with us and who have access to the data you provide us, either while browsing our website, by the use of our forms or during the contracting or provision of services.
We reserve the right to modify the content of this Privacy Policy, in order to adapt it to new legislation or jurisprudence, as well as to the reports or opinions issued by the Spanish Agency for Data Protection or the Article Working Group. 29.
In the event that we are going to use the personal data of Users, Potential Clients or Clients, in a way other than what is established in the Privacy Policy in force at the time the data is provided; or in the event that we are going to treat them for purposes other than those indicated at the time you provide us with your data, we will make every effort to contact you as affected, to inform you and obtain consent again. Otherwise, we will not use the data for different purposes.
We advise Users that, each time they access our website, they review this text to ensure the purposes and uses that we can make of their data.
This Privacy Policy will be part of and permanently linked to the provisions of our Legal Notice, the Legal Conditions of the contracted service and our Cookies Policy, these texts are available to users on our website and at those of us who recommend reading it.
At all times we will indicate the date of the last update of the Privacy Policy so that Users know the effective content that applies to them and the date of the last revision.
DON ARTURO IMPORT-EXPORT, SL, hereinafter DAIE, states that this Privacy Policy is adapted to Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (hereinafter RGPD).
1. Responsable del tratamiento.
The person responsible for the treatment of the data that is collected, processed and stored through this website (www.especialistasenozono.com) and on the occasion of the services provided and contracted through it, is DAIE - CIF B24643462, with address at C/ Turquesa number 12, 47012 in Valladolid. Email: info@especiliastasenozono.com and telephone +34 628690117. DAIE is registered in the Mercantile Registry of León, in Volume 1244, Folio 6, Sheet no. LE-21855, with CIF number B-24643462.
2. Data processing.
The personal data that is requested in your case will consist of those that are essential to identify and respond to the request of the owner of the data, resolve questions raised and provide the contracted services, said data being collected for explicit and legitimate purposes and not said data being processed in a manner incompatible with the indicated purposes.
The owner of the data will be informed by DAIE, before the collection of their data, of the points established in this Privacy Policy, so that they can give express, precise and unequivocal consent for the processing of their data.
3. Origin of data.
First of all, it is important for Users to bear in mind that when personal information is provided online (for example, via email or the Internet), it may be collected and used by others. That is why DAIE is not responsible for the fact that said information may be collected, stored and / or processed by an unauthorized third party, as it has adopted the security measures that are within its reach so that this does not happen.
The origin of the data that we process and store in DAIE can come from different places:
- Through our website we collect personal data from those Users who voluntarily decide to fill in the mandatory fields that we have incorporated in each of the forms on our website.
With these forms, Users may register on our website, make a query or provide us with a suggestion, request a quote for a specific product from those offered on our website / request a product from those offered on our website or receive, if so It is expressly authorized by advertising and DAIE newsletters. Through these forms, the Users provide us with their data and consent to their processing in accordance with the purposes indicated at the time of filling in the form.
Users will be responsible for the veracity and authenticity of the data that they provide us through our forms, being their obligation to keep them updated at all times to avoid errors on our part. Any false or inaccurate statement that occurs as a result of the information and data provided through said forms, will be the responsibility of the User.
- Information can also come through the emails we receive at www.especialistasenozono.com. Since we make the web available to our users through the domain www.especialistasenozono.com, we inform that it is hosted on Google Cloud Platform servers hosted in Europe. who establish the corresponding security measures and guarantee compliance with the RGPD.
- Users should be informed that, in the event that the user or potential client so wishes, a meeting may be established that will take place by telephone. The User must provide her name and telephone number.
- Finally, we also give Users the possibility of making inquiries and comments on topics and products that EspecialistasenOzono, will publish where appropriate (you may moderate them based on criteria of legal and moral compliance, as well as good use practices and ethics). Participation will be made through the participation form via comment available once the user has registered on the website itself. It is essential to read the web policies of this page before proceeding to comment.
The purpose of the treatment of all this data will be indicated at the time of collection and detailed in the section "Purposes of treatment and conservation periods" of this Privacy Policy.
Since we make the web available to our users through the domain www.especialistasenozono.com, we inform that it uses the services that are detailed. These providers establish the corresponding security measures and guarantee compliance with the RGPD.
Zendesk, Inc. Online Chat Services.
4. Legitimation for data processing.
The legal basis for the treatment of User data will depend on the moment in which the personal data of the User, Potential Client or Client is collected or processed:
- The legal basis for the treatment of the data collected through the form to participate by way of consultations / comments to be published on the web is consent. At the time of filling in the aforementioned form, the participant will accept the provisions of this Privacy Policy or specific clause.
- The legal basis for the treatment of the data collected through the inquiry and information form as well as the CHAT service will be to respond to inquiries or requests. These requests do not imply any contractual relationship.
- The legal basis for the treatment of the data collected through the form for sending newsletters is consent. At the time of filling in the aforementioned form, the interested party will accept the provisions of this Privacy Policy or specific clause.
- The legal basis for the treatment of the data collected through the registration form for contracting the products is the existing contractual relationship. At the time of filling in the aforementioned form, the interested party will accept the provisions of this Privacy Policy or specific clause.
5. Purposes of the treatment and data retention periods.
The purposes for which each of the treatments will be carried out by DAIE are established in the different informative clauses incorporated in each of the data collection channels - web forms, etc.
Notwithstanding the foregoing, we detail them in full below, along with the data retention period, carried out by DAIE:
- Contact form / publication form for queries and / or comments and Chat service: To be able to contact the User to resolve the query, doubt or suggestion, as well as send him, if he had requested it, the username and password to access your private area.
These data will be kept on the server of the email provider without a deletion period and as long as the affected party does not express their opposition. However, if the emails stored have to do with the provision of services, they will be kept for as long as obligations may arise from the contractual relationship. (5 years - article 1964 of the Civil Code).
- Information request form: These data will be used by DAIE, to provide you with information and to contact you regarding the interest expressed regarding our organization or our products / services.
- Registration Form: These data will be used by DAIE, with the purpose of providing the contracted service / contractual purpose of selling the products purchased by you and to carry out internal management of the organization, accounting, fiscal and administrative. These data will be kept by DAIE for as long as any type of responsibility derived from the application of the pre-contractual / contractual measures requested by the interested party (5 years - article 1964 of the Civil Code) or they will be kept for a period of 6 years (art. 30 Commercial Code).
- Form for sending newsletters and advertising: These data will be used by DAIE, to provide information and to contact you in relation to the interest expressed in receiving newsletters and advertising
- Data collected through Cookies: Through the Cookies that we inform you about in our Cookies Policy, of which we recommend reading, we collect data to personalize your experience and better meet your individual needs, improve our website, allow sharing comments on social networks, etc. These data will be kept in accordance with the provisions of our Cookies Policy to which we refer.
- Private area: The User may access their private area with username and password and may modify or rectify their data whenever they wish, being able to exercise their opposition to the treatment in their case or deletion, in our system by contacting us at info@especialistasenozono.com ,. These data will be kept by DAIE for as long as some kind of responsibility derived from the fulfillment of the contract and the provision of services may be required (5 years - article 1964 of the Civil Code).
6. Obligation to provide the requested data.
In order to optimally perform the services, Users must provide us with the information and personal data requested in our forms. In case of not providing all the information requested and marked as mandatory, DAIE will not be able to offer its services / products or send, where appropriate, the requested information and therefore the services / products about which the User is interested cannot be provided. .
7. Minors.
At DAIE, we scrupulously comply with the requirements stipulated in the RGPD regarding data protection of minors, so we do not knowingly collect any information from minors under 14 years of age. In addition, we inform Users that this website is directed only to people over 18 years of age.
8. How we protect the information of users, potential clients or clients.
DAIE implements physical, technical and organizational measures to maintain the security of personal data and try to minimize the possibility of accidental or illegal destruction, accidental loss, unauthorized use, alteration, unauthorized modification, disclosure and / or access, as well as any other illegal way of processing your data, in accordance with the provisions of article 32 of the RGPD.
In this sense, and taking into account the state of the art, the costs of application and the nature, scope, context and purposes of the treatment, as well as the probability and seriousness risks that may affect the rights and freedoms of individuals, appropriate measures have been established to guarantee the level of security appropriate to the existing risk.
In any case, DAIE has sufficient mechanisms in place to:
- Guarantee the confidentiality, integrity, availability and permanent resilience of the treatment systems and services. Restore the availability and access to personal data quickly, in the event of a physical or technical incident.
- Verify, evaluate and assess, on a regular basis, the effectiveness of the technical and organizational measures implemented to guarantee the security of the treatment.
- Pseudonymize and encrypt personal data, if applicable.
Notwithstanding the foregoing, as a User you acknowledge and accept that Internet security measures are not impregnable and that the networks used on the Internet are not 100% secure, so any communication sent by this means may be intercepted and / or modified. by unauthorized persons, so as a User you must also exercise extreme caution.
9. Notice of violation of personal data or security breaches.
The violation of personal data supposes a breach of the security of the information systems of DAIE that causes or may cause the destruction, alteration, loss, unauthorized disclosure or access, accidental or not, to the personal data transmitted, stored or processed related with the provision of our services.In the event that the personal data that we store and / or process in DAIE is compromised in any way, we will proceed to timely notify those affected, and in accordance with the provisions of article 33 of the RGPD.
10. Communication of data to third parties.
The personal data that users or potential clients have been able to provide us through our website, or during the provision of services, will not be sold, transferred and / or exchanged with unauthorized third parties, except by legal obligation, or in the cases established below in relation to international data transfers that we carry out from DAIE.
On the other hand, Customer data may be transferred to the Tax Administration and other Public Administration Bodies, if required to do so.
11. International data transfers.
At DAIE, we use Twitter. This social network is located in the United States. Therefore, any information that we upload to said social network, supposes that we carry out an international transfer of data to the United States, since the data uploaded to our profiles is stored on the servers of said company, also located in the United States. However, DAIE does not upload or process personal data of users through said platform, these being the ones who voluntarily decide to follow our page.
We inform our Users that Twitter is adhered to the Privacy Shield and states in its Privacy Policy, linked above, that it complies with the aforementioned protection framework of the European Union and the United States. You can consult the list here, and, here you can obtain more information about how Twitter transfers the data hosted on its platform. For complaints or claims regarding data protection we provide the following information:
Twitter, Inc. 1355 Market Street # 900 San Francisco, California 94103 Phone: (415) 222-9670
At DAIE, we use Facebook. This social network is located in the United States. Therefore, any information that we upload to said social network, supposes that we carry out an international transfer of data to the United States, since the data uploaded to our profiles is stored on the servers of said company, also located in the United States. Facebook, Inc. has been certified for the EU-US Privacy Shield Framework. USA and Switzerland-USA. Likewise, DAIE installs Facebook pixels on its website in order to interrelate it with the profiles of users, as well as to find out the conversions produced with it.
As has been said, Facebook adheres to the Privacy Shield and states in its Privacy Policy, linked above, that it complies with the aforementioned protection framework of the European Union and the United States. More information can be found here on how Facebook transfers the data hosted on its platform. For complaints or claims regarding data protection we provide the following information:
Facebook, Inc. 1 Hacker Way 94025 Menlo Park California 94025, USA Phone: (1) - (650) -543-4800
At DAIE, we use Google Inc .. This social network is located in the United States. Therefore, any information that we upload to said social network, supposes that we carry out an international transfer of data to the United States, since the data uploaded to our profiles is stored on the servers of said company, also located in the United States. Google Inc. and its subsidiaries in the US comply with the EU-US Privacy Shields. USA and Switzerland-USA DAIE also uses the Google Analytics and Google Adwords service on its website in order to know the traceability of visits by users on its website in the first case, and produce advertisements and improve sales through advertisements on the website. second case.
As has been said, Google Inc. adheres to the Privacy Shield and states in its Privacy Policy, linked above, that it complies with the aforementioned protection framework of the European Union and the United States. More information can be found here on how Google+ transfers the data hosted on its platform. For complaints or claims regarding data protection we provide the following information: Google Headquarters 1600 Amphitheater Parkway
Google Headquarters 1600 Amphitheater Parkway Mountain View, CA 94043 United States
At DAIE, we use Instagram. This social network is located in the United States. Therefore, any information that we upload to said social network implies that we carry out an international transfer of data to the United States, since the data uploaded to our profiles is stored on the servers of said company, also located in the United States. Instagram complies with the EU-US and Swiss-US privacy shields. However, DAIE does not upload or process personal data of users through said platform, these being the ones who voluntarily decide to follow our page.
As has been said, Instagram is adhered to the Privacy Shield and states in its Privacy Policy, linked above, that it complies with the aforementioned protection framework of the European Union and the United States. More information can be found here on how Instagram transfers the data stored on its platform. For complaints or claims regarding data protection we provide the following information:
Attn: Law Enforcement Response Team 1601 Willow Road Menlo Park, CA 94025 United States
At DAIE, we use Pinterest. This social network is located in the United States. Therefore, any information that we upload to said social network implies that we carry out an international transfer of data to the United States, since the data uploaded to our profiles is stored on the servers of said company, also located in the United States. Instagram complies with the EU-US and Swiss-US privacy shields. However, DAIE does not upload or process personal data of users through said platform, these being the ones who voluntarily decide to follow our page.
As has been said, Pinterest adheres to the Privacy Shield and states in its Privacy Policy, linked above, that it complies with the aforementioned protection framework of the European Union and the United States. More information can be found here on how Pinterest transfers the data hosted on its platform. For complaints or claims regarding data protection we provide the following information:
Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103 United States
At DAIE, we use Mailchimp. This company is located in the United States. Therefore, any information that we upload to said social network implies that we carry out an international transfer of data to the United States, since the data uploaded to our profiles is stored on the servers of said company, also located in the United States. Instagram complies with the EU-US and Swiss-US privacy shields. However, DAIE does not upload or process personal data of users through said platform, these being the ones who voluntarily decide to follow our page.
As has been said, Mailchimp adheres to the Privacy Shield and states in its Privacy Policy, linked above, that it complies with the aforementioned protection framework of the European Union and the United States. More information can be found here on how Mailchimp transfers the data hosted on its platform. For complaints or claims regarding data protection we provide the following information:
The Rocket Science Group, LLC 675 Ponce de Leon Ave NE Suite 5000 Atlanta, GA 30308 United States.
12. Data protection rights.
Any person may exercise the rights of access, rectification, deletion, limitation of treatment, the right to portability, not to be subject to automated processing, including the creation of profiles and the right to object to personal data held in any of the files for which DAIE is Responsible, requesting it by any means that leaves proof of its sending and receipt, clearly expressing its wish and accompanying a photocopy of your ID and any documents necessary to prove your identity. Do not forget to indicate the reasons that justify the exercise of the right.
For this, a letter may be sent, either to the email address info@especialistasenozono.com. We have forms available to Users to exercise these rights, they can request them in our contact form. What exactly can you request?
- Right of access: You can request information on whether DAIE is treating your personal data.
- Right of rectification: You may request the rectification of the data, in the event that they are incorrect, as well as the deletion of the same.
- Right of cancellation: You can request the cancellation of the data; and in the event that there is any limitation, DAIE will keep the data duly blocked, only for the exercise or defense of claims.
- Right of opposition: You may request that we stop processing the data in the stated way, unless for legitimate reasons we must continue to process it, a circumstance that we will expressly state.
- Right to request the limitation of your treatment: You may request at any time that we limit the processing of your data when any of the following cases occurs:
- When you challenge the precision of the data processed and for a period that allows DAIE to verify the accuracy of the same.
- When the processing of the data is illegal in accordance with current legislation and the affected party chooses to restrict its use instead of its elimination.
- When the affected party requires your data for the establishment, exercise or defense of legal claims.
- Right to data portability: So that, in the event that the data is processed in an automated way, they are returned or transferred to another company indicated by the User in a structured, automated and commonly used format.
- Right to erasure: You may request the erasure of your personal data and DAIE must erase them without undue delay when:
- The data are no longer necessary in relation to the purposes for which they were collected or processed.
- The affected person withdraws the consent on which the data processing is based, and there is no other legal basis for this.
- The affected party opposes the treatment because it is aimed at direct marketing of products.
- The data has been processed illegally.
- The data must be erased to comply with a legal obligation at the community and / or national level.
In addition, Users have other rights, namely:
- Right to withdraw the consent given: The User can withdraw the consent given for the processing of personal data for any specific purpose, when he wishes, he only has to contact us exercising this right.
- Right to complain to the Control Authority: Any User may contact the Control Authority, if they consider that DAIE is treating their data in an erroneous way. In the case of Spain, the control authority is the Spanish Agency for Data Protection, address at C / Jorge Juan, 6, 28001-Madrid and contact telephone numbers: 901 100 099/91 266 35 17.
13. Blog.
Our website has a Blog section in which Users are allowed to post comments. Users may also share our articles through the social networks where we are present, so Users must be cautious and first read the Conditions and Privacy Policies of the aforementioned social network.
14. Social Networks
DAIE-Especialistasenozono is present on Facebook, Instagram and Google, without prejudice to the fact that it may use others in the future. That is why, through this Privacy Policy, it is recognized that it is responsible for the treatment in relation to the data published by DAIE on said platforms, as well as the data that Users send privately to DAIE in order to be extracted. -For example, communications for DAIE to attend a query.
Notwithstanding the foregoing, through the profiles, DAIE does not share or communicate any personal information of Users, "followers" of Facebook, Instagram, etc. We take advantage of this Privacy Policy to inform Users that the profile of Especialistasenozono in the aforementioned social networks, is open to the general public, without limitation of access to other users, with the purpose that our brand, services, contests, contests, etc. are seen by as many people as possible. That is why, in the event that Users, followers of our profiles, send personal information on our wall, it will be their sole responsibility.
Anyone who does not wish to be a “follower” of Especialistasenozono in the social networks in which it is present, only has to stop following said profile by following the provisions of the Privacy Policies and Terms and Conditions of the social network in question. The data of the Users uploaded to our profiles will remain in these from the moment the User gives their consent until they withdraw it, requesting it from the platform. The treatment that DAIE carries out within social networks will be, at most, that which the social network allows to corporate profiles. Therefore, DAIE may inform its followers, when the law does not prohibit it, and, by any means allowed by the social network, about its activities, contests, contests, services, etc. as well as providing personalized customer service through the social network.
Any User may exercise their data protection rights by contacting DAIE at the address and email indicated in the corresponding section. In no case will DAIE extract data from social networks if it does not have the express consent of the user to do so. We strongly recommend that Users read the Privacy Policies and Terms and Conditions of the social networks where we are present.
15. Receipt of Curriculum Vitae.
DAIE does not accept the receipt of Curriculum Vitae through the email provided on this Web page, nor if it is sent by the Users through the forms available on the page, because there is no open selection process. In view of this, any Curriculum that is received by email, or by filling in a form, will be eliminated and deleted. Being able, yes, to use the contact email address, to inform the interested party of the deletion of the Curriculum.
16. Conditions.
We strongly recommend that Users also visit the Legal Conditions, Legal Notice and Cookies Policy sections that regulate, among many other aspects, the use, disclaimers and limitations of liability that govern this website.
Last modified August 22, 2020
Cookies policy
Cookies are pieces of information that web pages store on your computer to remember your preferences, in this way you can enjoy a more personalized experience. DAIE uses cookies, among other things, to:
- Remember your preferences (payment, purchase, etc.) and thus offer you a personalized service.
- Analyze browsing behavior (which sections you visit, where you click, etc.).
- That you share content (such as products and campaigns) on social networks.
- Know if our buyers come from ads on the internet.
- Prevent fraudulent activities
- Maximize security on our website.
Some cookies on the Website are set by third parties, these external companies (such as Google) process the information and provide us with data regarding the advertising of our promotions, etc. At no time do they collect personal information with which a specific user can be identified. No cookie has a validity period of more than two years.
If you do not want these cookies to be saved, you can change your browser settings at any time. However, we recommend that you do not deactivate them as you can stop enjoying certain services on our website. If you still prefer to disable third-party cookies, click on the following links:
- Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=es
- Addthis: http://www.addthis.com/privacy/opt-out
- Google remarketing: https://support.google.com/adwords/answer/2549116?hl=es
- ComScore: http://www.scorecardresearch.com/privacy.aspx
- Blueknow: Disable cookies