Legal Warning



Updated on 08/22/2020

Purpose and general

These General Conditions of Use and Sale (hereinafter, the "Conditions of Use and Sale") regulate the conditions of sale and use of the website (hereinafter, the "Site"), owned by Don Arturo Import-Export, SL ( hereinafter "DAIE") and the conditions for purchasing products offered through the Site (hereinafter "Products"). is a Website for the online marketing of Products offered by DAIE, a company of Spanish nationality, with address at Calle Turquesa nº12, 47012, Valladolid - Spain. Don Arturo Import-Export, S.L. It is registered in the Commercial Registry of León, in Volume 1244, Folio 6, Sheet no. LE-21855, with CIF number ESB24643462.

1. Access conditions.

The purpose of this website is to provide information about our activity and conduct electronic commerce. Its use implies full acceptance by the customer of these conditions, so if you do not agree with its content, you should refrain from using this website, as well as the services offered on it. DAIE reserves the right to make the modifications it deems convenient, being able to modify, delete or include, without prior notice, new contents and / or services, as well as the way they are presented and located and the conditions of use of the website.

The customer accepts that the access and use of the website and the content included therein occurs freely and consciously, under his exclusive responsibility and, consequently, agrees to:

- Do not use the site for activities contrary to the law, morals, public order in general, and make a lawful and honest use in accordance with these General Conditions, as well as refrain from performing any act that may harm, disable, overburden or deteriorate the site and / or prevent normal use and use by other users.

- Do not manipulate or alter any web content without the express written consent of the owner. Any alteration, modification or manipulation without the owner's consent, exempts him from any responsibility.

- Not to reproduce, copy, distribute, publicly communicate, transform or modify the content, unless it has mandatory authorization from the holder of the corresponding rights or is legally permitted; as well as suppressing, evading or manipulating Copyright and other data that identify the rights of DAIE or its owners incorporated in the contents, as well as the technical protection devices, or any information mechanisms that the outlined contents may contain.

- Do not introduce or spread data programs (viruses or any type of harmful software) on the web that could damage the web.

DAIE does not guarantee the availability and continuity of the website nor is it responsible for any damages that may occur, nor for technical defects, including viruses or other harmful elements, of any nature, derived from the use of the information and the materials contained on the web.

2. Use of cookies.

In order to provide a better service, DAIE may store small information files called cookies on the User's computer, used for the proper functioning of some of the services offered, as well as to perform usage statistics, diagnose problems on the web, and for the administration of some of the services offered. To limit or restrict the acceptance of cookies on your computer, the user can configure his browser for these purposes. For more information, visit our cookie policy.

3. Responsibilities.

The customer will be responsible for damages of any nature that DAIE or third parties may suffer as a result of non-compliance with any of the obligations to which they are subject by these General Conditions.

DAIE does not assume any responsibility or exercise any control over the possible links that the site contains to external content; however, it will remove links that contain illegal content as soon as it becomes aware of it.

4. Intellectual and Industrial Property.

The User acknowledges that all web content and, in particular, all information and materials, the structure, selection, organization and availability of their content, programs and application development used in relation to them, are protected by intellectual property rights. and industrial property of the website owner or, where applicable, of third parties.

In no case will access to or use by the customer imply any type of total or partial waiver, transfer or transfer of said rights, nor does it confer any right to use, alter, exploit, reproduce, distribute or publicly communicate these rights. content without prior and express authorization specifically granted for that purpose by DAIE or by the third holder of the affected rights.

DAIE owns the elements that make up the graphic design of its website, the menus, navigation buttons, code, texts, images, textures, graphics and any other content on the website or, in other cases, has the corresponding authorization for the use of these elements.

All trademarks, trade names or distinctive signs shown on this page are the property of DAIE and / or third parties. It is prohibited to use or permanently download, copy or distribute them by any means without the mandatory consent of the owner.

If any User or third party considers that any of the content entered on the Web in violation of their Intellectual or Industrial Property rights, they must send a notification to DAIE identifying themselves and the owner of the property rights. intellectual or industrial property allegedly infringed, conferring ownership or accreditation of the representation of said rights.

5. Data protection.

In accordance with the provisions of Organic Law 15/1999, on the Protection of Personal Data, we inform you that the personal data provided through the contact form on the web are automatically processed to respond, in your case, to your request for information.

If you provide your data for registration on the web, your data will be incorporated into a file in order to provide web services as well as, when applicable, maintain the contractual relationship and commitments arising from the contract, as well as send you commercial communications electronically about our products or services, unless you check the box provided for that purpose.

To exercise your rights of access, rectification, cancellation and opposition, you must contact the person responsible for the process, DAIE.

Every User accessing the Site must be over 16 years of age with sufficient legal capacity to enter into contracts.

6. Contract conditions.

6.1 Purchase procedure

The user must select the products he wants in the corresponding area of ​​our online store, indicating, when appropriate, the specific characteristics of those he wishes to hire (sizes, quantity, etc.).

You must provide us with the personal data necessary to place the order, which will be processed in accordance with the provisions of clause 5 of these general conditions.

6.2 Price and form of payment.

European Union Residents - The prices of products that are for sale in our e-commerce stores include Value Added Tax (VAT).

Residents in countries outside the EU - Purchases made by individuals or legal entities residing in countries outside the EU will be exempt from VAT.

6.3 Shipping term and price.

In general, unless otherwise stated in the product information, products are delivered within 1-3 business days when they are in stock, counted from the confirmation of payment. Shipping costs to Spain are € 6.00 per shipment, except for shipments to the Canary Islands, Balearic Islands, Ceuta and Melilla, in which case shipping costs will be determined in a specific way. For other destinations, shipping costs will appear automatically at the end of the purchase process, after the customer has registered their full address in their registration.

6.4 Right of withdrawal.

According to the provisions of the Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Consumer and User Protection Law and other complementary laws, the buyer has a period of 14 days, counted from the receipt of the product, to terminate the contract, without the need to state the reasons. It is an essential requirement that both the packaging and the product are in perfect condition, have not been tampered with, are free from defects or deterioration due to external events or other circumstances that result in damage to the product.

To exercise its right of withdrawal, the Client may contact DAIE, through the address, informing his name, address, purchased product and date of receipt, which, if applicable, and after verification that A merchandise has not been damaged, it will refund the amount paid for the product and shipping costs if the cheapest shipping method has been selected from those offered.

The returned order must be delivered together with the delivery note and, if applicable, the invoice issued to DAIE. The expenses arising from the return will be borne by the buyer, as established in the regulation.

7. Confidentiality.

Any information that either party communicates or facilitates to the other or to which any of them has access, will be considered confidential and may not be disclosed, displayed, reproduced, copied, discussed with third parties or used by any of the parties for unrelated purposes with those who motivated your communication.

8. Applicable law and jurisdiction.

These General Conditions will be governed by the provisions of Spanish law. In the event of controversy or disagreement arising from the purchase of Products and / or Services through the Site and / or these Conditions of Use and Sale and for the resolution of any conflicts, the parties agree to submit, at their own discretion, with waiver of any other jurisdiction or jurisdiction to which you are entitled, to the courts of the city corresponding to the User's domicile.